Guarding Your Flow: How to Spot Counterfeit Meters with Liquid Controls Authentication
Legendary reliability has made our Liquid Controls® meters a target. Today, shady companies in several parts of the world frequently try to copy our performance-tested meter designs.
Counterfeit operations use questionable materials and subpar manufacturing methods that compromise safety and precision to create cheap, low-quality meters. To trick operators, some knock-off brands even mimic the exact paint colors, nameplates, and logos of original LC meters. Buying a counterfeit meter does more than hurt your bottom line—it risks catastrophic equipment failure, leaks, and severe measurement inaccuracies.
Your First Line of Defense: Authorized Distributors
The absolute first and most reliable way to guarantee your meter is genuine is to always purchase through an authorized Liquid Controls® distributor. Our certified distribution network is carefully vetted to ensure you receive factory-fresh, fully calibrated equipment backed by genuine parts. Buying from unverified online marketplaces or third-party brokers drastically increases your risk of installing a dangerous knock-off. If you want to ensure your operation remains safe and accurate from day one, your purchasing journey should always begin with an official partner.
Now, Liquid Controls® is taking the guesswork out of purchasing genuine meters. We has implemented an advanced, proprietary meter authentication app through our official website. Using any standard smartphone, you can instantly verify if your asset is a genuine Liquid Controls® product.
Please note: Only Liquid Controls meters produced after March of 2026 feature this digital smartphone scanning capability. If your meter was manufactured before April 2026, it will not have the encoded scanning tag. For these older models, our customer service team can easily help you authenticate your equipment manually using your unique serial number.
Follow this four-step guide to protect your operation
Step 1: Access the Authentication Portal
Pull out your smartphone while standing near your meter. Open your web browser and go directly to lcmeter.com. Alternatively, you can visit the homepage at lcmeter.com and click the Authenticate your Meter tab located in the main navigation menu.
Step 2: Check Your Product Tag
Scroll down the page until you see the Authenticate button and select it. This action takes you to the authentication app page, which explains how the secure scanning process works. Before scanning, inspect your meter’s product tag. Once you review the visual examples on the screen, click Continue to Next Step.
Step 3: Grant Camera Access
When prompted by your smartphone browser, allow temporary camera access. The web application requires this permission so the built-in app can perform the optical scan. Your privacy is secure, as this access is only used during the active scanning session.
Step 4: Scan and Verify
After you grant access, your phone’s camera turns on automatically. Position your smartphone 4 to 10 inches away from the meter’s physical product tag. Hold your phone steady for up to 20 seconds. This duration gives the intelligent app enough time to read and verify the secure, deeply encoded printing embedded on the authentic LC meter tag.
Understanding Your Scan Results
If your tag scans successfully, your meter data is verified in real time against our secure manufacturing database. The system will immediately take you to a confirmation page. From this page, you can:
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- Register your authentic equipment with Liquid Controls
- Unlock your LC warranty options to safeguard your investment.
- Access world-class technical support and responsive factory customer service.
- Download all available technical documentation, manuals, and parts lists via the button at the bottom of the page.
- Register your authentic equipment with Liquid Controls
If your meter cannot be authenticated, an alert screen will appear. If you suspect the meter is an unverified counterfeit, click Report Counterfeit Meter and complete the brief form. Our dedicated customer service team will immediately investigate the source to protect you and the industry from faulty equipment.
For more information about meter authentication please fill out the form below to reach out to our customer service team.
